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Accessibility at The Inn at Shasta Lake

We make every effort to be accessible for all guests. To that end, all of our hotel amenities and public spaces meet the requirements of the Americans with Disabilities Act (ADA.)

We offer 24-hour phone assistance to any guests who might need additional assistance in understanding our accessibility features.

Property Accessibility

  • Accessible registration and common room entrance (no steps)
  • Accessible route from the accessible van parking to the accessible guestroom
  • Accessible route from the the accessible van parking to the registration and common rooms
  • Service support animals welcome
  • Closed captioning is available on all televisions

Guest Room Blacktail Deer Accessibility

  • Accessible parking is directly in front of the accessible room
  • Accessible van parking has a 96″ access path
  • Entry door provides 32″ of clearance and is accessible (no steps)
  • Roll-in shower has 80″ of clearance with grab bars and curtains
  • Toilet has 48″ of clearance with grab bars

Accessibility at theinnatshastalake.com

The Inn At Shasta Lake is committed to providing an accessible experience to our customers and the general public, regardless of gender, nationality, gender identity, background, race, ethnicity, disability status, sexual orientation, veteran status, or other similarly protected characteristics. This The Inn At Shasta Lake Digital Accessibility Statement concerns our commitment to providing fair access to persons with disabilities.

Accessibility

The Inn At Shasta Lake strives to provide an accessible digital experience for our users. The Inn At Shasta Lake has voluntarily undertaken efforts to comply with, and in some cases exceed, the World Wide Web Consortium, (W3C) Accessibility Guidelines 2.0 and employs formal accessibility quality assurance methods to ensure accessibility of The Inn At Shasta Lake’s site.

Our efforts to improve online accessibility are ongoing. In the event that a user with a disability experiences accessibility issues with our website, please such user should notify us by sending an email to us at info@theinnatshastalake.com. In your communication to us, please endeavor to specify the nature of the accessibility difficulty, including the web page that may have presented such accessibility difficulty.

Third-Party links and websites

The Inn At Shasta Lake’s site may contain sections or links to webpages that are hosted or controlled/powered by third parties or engage third-party plugins or services. The W3C compliance for these sections will be controlled by these third party providers, not by The Inn At Shasta Lake. The Inn At Shasta Lake does not make representations with regard to the accessibility of third-party websites and may not be able to remediate accessibility barriers on such websites. However, The Inn At Shasta Lake continually works to identify and adopt more accessible alternatives to such sections and sites wherever feasible.

Feedback

We are always working to ensure that our products and services are accessible to all users, visitors and the general public, including individuals with disabilities. If you have an idea or question about accessibility support services at The Inn At Shasta Lake, please email us at info@theinnatshastalake.com.